Frequently Asked Questions
Find answers to all your queries about our service.
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What is the minimum balance?
Our accounts have no minimum or maximum balance requirement, giving you complete flexibility to bank the way that works best for you
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What is the rate of interest?
Please note that the interest rate you receive will depend on the investment plan chosen and/or the amount you save, with higher savings or longer‑term ...
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When will I receive my account statement?
You can request a compiled account statement for any date range you choose — and we’ll deliver it to you within just a few hours, ...
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How safe/secure is our internet banking a/c?
Our internet banking platform is built with state‑of‑the‑art security: every session is encrypted end‑to‑end, we enforce multi‑factor authentication, automatic session time‑outs and constant fraud monitoring—so ...